Frequently asked questions from our support
How can I place an order with Weorex?
You can place your order by contacting us directly through our verified company email, ending in “@weorex.com.” This ensures a secure and authentic connection with our team, who will guide you through the ordering process.
Does Weorex export worldwide?
Yes, Weorex exports to over four countries worldwide, supporting global businesses with high-quality packaging solutions. Our international shipping expertise ensures smooth and reliable delivery to your location.
What payment methods do you offer?
Currently, we accept only direct bank-to-bank transfers via TT (Telegraphic Transfer), in accordance with RBI (Reserve Bank of India) regulations. International trade transactions must be made in foreign currency (e.g., USD or other acceptable currencies); payments in INR (Indian Rupees) are not accepted for international transactions
What currencies do you accept for international transactions?
n line with international trade standards, we currently accept payments in USD (United States Dollar) and EUR (Euro). These currencies are widely used and help ensure smooth transactions across borders. Please note that payments in INR (Indian Rupees) are not accepted for international orders, as per RBI (Reserve Bank of India) regulations.
What is the minimum order quantity (MOQ) for international trade?
For international shipments, Weorex’s minimum order requirement is a 20-foot full container load. This allows us to maintain consistency in product quality and delivery standards.
What is a PP Food Container?
A PP (Polypropylene) food container is a sturdy, microwave-safe packaging solution ideal for food storage. Known for its stability, durability, and compliance with food safety standards, PP is a preferred choice in food packaging.
What is Bagasse?
Bagasse is a byproduct from sugarcane pulp, commonly used in eco-friendly food packaging. It’s biodegradable and often bleached to create plates, bowls, and containers suitable for food service applications.
Can Weorex supply assorted packaging items in one container?
No, we do not mix assorted items in a single container due to packaging logistics. If you need multiple products, you’ll need to place separate orders for each.
Can Weorex assist with custom designs for my products?
Yes, Weorex offers design support, assisting you with product packaging customization. We work closely with clients to develop packaging solutions that reflect their brand and meet functional requirements.
What are the current products offered by Weorex?
Weorex’s product lineup includes PP food containers, bagasse plates and bowls, cake boxes, and various food packaging cardboard boxes. We continue to expand our range to meet client needs.
Can Weorex manage end-to-end logistics for exports?
Yes, Weorex is experienced in managing logistics, including product sourcing, packaging, customs clearance, and international shipping, ensuring a hassle-free process from order placement to delivery.