weorex

Shipping Policy

Shipping Methods and Costs: Shipping costs are calculated based on the dimensions and weight of the packaging. To ensure the most accurate pricing, please confirm the shipping cost via email or our live chat service before placing your order. This step is essential to provide you with the best possible shipping rate tailored to your specific order.

Order Processing: We process orders within 2-3 business days after confirmation. You will receive an email notification when your order has been dispatched.,All orders will be delivered in 5 to 7 working days

Lorry Shed Pickup Service: If you opt for our lorry shed pickup service, you can collect your goods from a designated nearby lorry shed. We will notify you when your order is ready for pickup. Please bring a valid ID and your order confirmation for verification.

Delivery Times: We do not offer direct home delivery due to the size and weight of our products. However, our lorry shed pickup service allows you to receive your products efficiently and conveniently. The pickup schedule will be communicated to you once the order is ready.

Tracking Your Order: You will receive a notification when your order has been dispatched, along with any available tracking details to monitor the status until it reaches the lorry shed.

Special Conditions: Please note that shipping times and costs may vary based on the product and lorry shed location. Confirm all details prior to placing your order to ensure clarity and satisfaction.

Returns and Exchanges: For information on returns and exchanges, please refer to our Return Policy. If you encounter any issues with your order, our customer service team is here to assist you.

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